What is Never Dark Carolinas?

Never Dark Carolinas connects homeowners and businesses with generator services, customer photos, reviews, blog posts, and media across 50 pages.

Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆Install now, pay later. Zero interest for a full year. Get your generator installed now, make no payments until September 2027.◆

(864) 457-1409 Schedule

Warranty & Finance

Generator
Warranty

Every generator we install comes with manufacturer-backed warranty coverage plus our own workmanship guarantee. Here's what's covered, what's not, and how to keep your warranty in force.

What's Covered

Engine and alternator components
Control board and electronic components
Transfer switch (if installed by Never Dark)
Battery and charging system
Fuel system components (regulators, solenoids)
Factory parts for 5 years (most brands)

What's Not Covered

Damage from improper installation by others
Lack of annual maintenance (voids warranty)
Acts of God - flooding, lightning strikes, fire
Modifications or repairs by uncertified technicians
Normal wear items (spark plugs, air filters, oil)
Fuel contamination or improper fuel type

Warranty Periods by Brand

Manufacturer Coverage

Generac

5 Years

Parts and select labor. Extended 7-10 year options available.

Kohler

5 Years

Premium coverage includes parts and labor. Extended options available.

Cummins

5 Years

Parts and select labor. Coverage requires certified annual service.

Kenerator

5 Years

10kW - 48kW range. 5-year limited warranty plus 24/7 monitoring. Kengineers handle all service.

Filing a Claim

How to File
a Warranty Claim

Step 1: Call Us

Contact Never Dark at (864) 457-1409. We'll verify your installation records and warranty status.

Step 2: Diagnostic Visit

Our technician diagnoses the issue and determines if it's covered under warranty.

Step 3: Repair or Replace

If covered, we order parts and perform the repair at no cost. Most claims are resolved in one visit.

Workmanship Guarantee

In addition to the manufacturer warranty, Never Dark guarantees our installation workmanship for 2 years. If any issue arises from our installation work, we fix it free of charge - no questions asked.

Keep Your Warranty Active

Annual maintenance by a certified dealer is required to keep most manufacturer warranties in force. Our maintenance plans start at $199/year and include unlimited diagnostic visits.

Same-Day Response Guaranteed