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Generator Installation

When ice storms coat the Upstate in January, summer thunderstorms knock out power in July, and hurricane remnants push through the Carolinas in September, a standby generator is what stands between your family and days without power. Never Dark's generator installation service is a turnkey process designed to take you from first consultation to a fully operational system with zero guesswork.

Our installation begins with a comprehensive site assessment. We evaluate your home's electrical load, fuel availability (natural gas or propane), placement options that meet code setbacks, and your budget. We then recommend the right generator size - typically 20kW to 26kW for most homes - from our authorized partners: Generac, Kohler, Cummins, and Kenerator.

Once you've selected your system, we handle everything. Our licensed electricians pull all necessary permits, pour the concrete pad or composite mount, set the generator, connect the automatic transfer switch to your main panel, run the gas line, and integrate the battery and control systems. Every connection is made to manufacturer specifications and local code.

Before we consider the job done, we perform a full load bank test. This means simulating an outage, verifying the generator starts automatically within seconds, transfers your home's load to the generator, runs under full capacity, and transfers back cleanly when utility power is restored. We also walk you through the control panel, mobile app setup if applicable, and basic maintenance schedule.

Most residential installations are completed in one to two days, with the entire process from assessment to power-on typically taking one week thanks to our in-stock inventory. We don't wait on backorders - we keep the Carolinas' most common generator models on the shelf.

Every installation includes a manufacturer warranty (typically 5 years on parts), our own workmanship guarantee, and the peace of mind that comes from knowing your system was installed by factory-certified technicians who do this every day.

FAQ

Frequently Asked Questions

Inside the Field

Real Techs.
Real Installations.

Every Never Dark system is delivered, installed, and serviced by our own licensed, factory-certified technicians. No subcontractors, no shortcuts.

Routine maintenance on a Kohler standby unit - Never Dark Carolinas

Routine maintenance on a Kohler standby unit

Oil level check during scheduled service - Never Dark Carolinas

Oil level check during scheduled service

Diagnostics with a digital multimeter - Never Dark Carolinas

Diagnostics with a digital multimeter

Servicing a Cummins home standby generator - Never Dark Carolinas

Servicing a Cummins home standby generator

In-stock units, ready to ship - Never Dark Carolinas

In-stock units, ready to ship

Warehouse inventory: Generac & Kohler - Never Dark Carolinas

Warehouse inventory: Generac & Kohler

White-glove delivery to your driveway - Never Dark Carolinas

White-glove delivery to your driveway

Maneuvering a standby unit into place - Never Dark Carolinas

Maneuvering a standby unit into place

From truck to pad, same visit - Never Dark Carolinas

From truck to pad, same visit

Same-Day Response Guaranteed

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