Terms & Conditions

These Website Standard Terms and Conditions ("Terms") govern your use of our website, https://neverdarkcarolinas.com (the "Website"), operated by SC Generator Holdings, LLC doing business as Never Dark ("Never Dark," "we," "us," or "our"). By accessing this Website, you agree to be bound by all the terms and conditions outlined herein. If you do not agree with any part of these Terms, you must not use this Website.

This Website is not intended for individuals under the age of 18.

Unless otherwise stated, Never Dark and/or its licensors own all intellectual property rights for the content published on this Website. You are granted a limited, non-exclusive, non-transferable license only for viewing the content for your own personal, non-commercial use.

Manufacturer names, logos and product marks displayed on this Website remain the property of their respective owners and are used to identify the equipment we are authorized to sell and service.

You are restricted from:

• Republishing Website material elsewhere
• Selling, sublicensing, or commercializing Website content
• Publicly performing or displaying Website content
• Using the Website in any way that may damage or disrupt its functionality
• Using the Website to engage in unlawful activity or violate applicable regulations
• Engaging in data mining, data harvesting, screen scraping, or similar automated data collection activities
• Using the Website for advertising or promotional purposes without our prior written authorization

We may restrict your access to certain areas of this Website at our discretion. You are responsible for maintaining the confidentiality of any login credentials issued to you and for all activity that occurs under your account.

"Your Content" means any material (text, images, audio, video, or otherwise) you display, upload, or submit on this Website, including site photographs submitted for assessments and quotes. By submitting Your Content, you grant Never Dark a non-exclusive, worldwide, royalty-free, irrevocable license to use, reproduce, adapt, publish, and distribute it in connection with operating and promoting the Services.

You are solely responsible for ensuring Your Content does not infringe on any third-party rights. We reserve the right to remove any content at our discretion and without notice.

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. Prohibited behavior includes harassing or causing distress to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue on the Website.

Pricing, availability, lead times, equipment specifications and sizing guidance shown on this Website are provided for general information only and do not constitute a binding offer. All quotes are subject to an on-site assessment, final equipment configuration, fuel supply, permitting requirements and local code. Installation work is performed under our South Carolina electrical contractor license L.36888 and gas license 37402, and where applicable by licensed contractors in North Carolina.

Nothing on this Website should be treated as instruction to perform electrical, gas or generator work yourself. Permanent installation of a standby generator is not a do-it-yourself project and must be carried out by a qualified, licensed installer.

This Website is provided "as is" and "as available," and Never Dark makes no representations or warranties of any kind, express or implied, regarding the operation of the Website or the information, content, or materials included on it, to the fullest extent permitted by applicable law. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some US states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Any warranty applying to equipment we sell or install is provided by the relevant manufacturer and by the separate written agreement covering that purchase or service, and is not created or modified by this Website.

To the fullest extent permitted by law, in no event shall Never Dark, its directors, employees, or agents be held liable for any damages arising from your use of this Website, including but not limited to direct, indirect, incidental, consequential, or special damages, even if we have been advised of the possibility of such damages.

If you are accessing this Website from Australia, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified. To the extent our liability may be limited under Australian law, it is limited, at our option, to the resupply of the relevant services or the cost of resupply.

You agree to indemnify and hold harmless Never Dark, and its officers, directors, employees, and agents, from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Website.

If any provision of these Terms is found to be unenforceable under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full effect.

Never Dark reserves the right to update these Terms at any time. Your continued use of the Website after changes are posted will constitute your acceptance of the revised Terms.

Never Dark may assign or transfer its rights and obligations under these Terms without prior notice. You may not assign your rights or obligations under these Terms to any third party without our prior written consent.

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Never Dark regarding your use of this Website and supersede any prior agreements.

These Terms shall be governed by and interpreted in accordance with the laws of the State of South Carolina, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Spartanburg County, South Carolina.

By submitting your phone number through our Website or otherwise agreeing to receive text messages, you consent to receive informational SMS messages (such as appointment reminders, technician arrival notices or service updates) from Never Dark.

• Message frequency may vary.
• Message and data rates may apply depending on your mobile provider.
• Opt-Out: you can unsubscribe at any time by texting STOP
• Help: for support, text HELP or contact us at office@neverdarkps.com
• Data Use: no mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes, and opt-in consent data will not be shared with any third parties other than the providers that deliver the messages you requested

Your use of our Website and SMS features also signifies agreement to our Privacy Policy.

Financing offers advertised on this Website are available to customers with qualifying credit and are provided by third-party lenders, subject to their approval and terms. Other terms and conditions may apply based on the package selected and any down payment rendered at the time of purchase. Final prices may vary based on backup power configuration, fuel supply, site conditions, permitting and local code requirements. Discounts apply to equipment only. Professional installation is required and quoted separately. Promotions and special offers may not be combined; only the single most valuable promotion will be applied. Offers are valid within our published service area in Upstate South Carolina and Western North Carolina.

Questions about these Terms & Conditions can be directed to:

Never Dark Carolinas
110 War Birds, Spartanburg, SC 29306
Email: office@neverdarkps.com
Phone: (864) 457-1409